Shipping Policy

Shipping Policy

Thank you for shopping at JZTRY. This Shipping Policy outlines how and when we ship our products to you.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after your order is confirmed and payment is received. You will receive an email notification once your order has been shipped.

2. Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping: 7–15 business days
  • Expedited Shipping: 3–7 business days

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

3. Free Shipping

We offer free standard shipping on all orders over a qualifying threshold. Please check the checkout page for current promotions.

4. International Shipping

JZTRY ships worldwide. International delivery times may vary depending on the destination country, local customs processing, and carrier availability. Estimated delivery is 10–21 business days for international orders.

5. Customs, Duties, and Taxes

For international orders, customs fees, import duties, and local taxes may be charged upon delivery. These charges are the responsibility of the customer and are not covered by JZTRY. We recommend checking with your local customs office for estimated fees before placing your order.

6. Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package via the carrier's website.

7. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date at support@jztry.com and we will work with the carrier to resolve the issue.

8. Incorrect Shipping Address

Please ensure your shipping address is correct at the time of checkout. JZTRY is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at support@jztry.com.

9. Contact Us

If you have any questions about your shipment, please contact our support team: